Open API

Your engagement data, wherever you need it

Full API access to every score, segment, signal, and summary Accoil calculates. Structured JSON designed for programmatic consumption. We're the scoring engine, not a walled garden.

API access on all plans. Not locked behind enterprise pricing. Not a checkbox feature.

Why an open API changes what you can build

Most engagement and analytics platforms are destinations. They want you to log in, build views inside their tool, and do your work there. Your data goes in, but getting it back out — in a structured, useful way — is an afterthought. Some lock API access behind enterprise tiers. Others offer limited exports that force you to build brittle workarounds. Accoil is built as infrastructure. Every engagement score, every segment, every signal, every AI summary — it's all accessible via a structured REST API and delivered in real time via webhooks. This isn't a premium add-on bolted onto the side. The API is a first-class output of the platform, designed from the start for programmatic consumption. Engagement data is only valuable when it reaches the people, tools, and AI agents that act on it. The API is how that happens.

Everything in the UI is in the API — no features gated to the interface
Structured JSON responses built for developers, automation, and AI agents
Lookup accounts by ID, domain, name, or external IDs from Salesforce, Intercom, or your tracking system
API access on all plans, including free — not a premium upsell

How it works

Accoil ingests and scores your product data

Raw usage events flow in from Segment, PostHog, Amplitude, RudderStack, or the HTTP API. Accoil scores every account and user, assigns segments, detects signals, and generates AI summaries — continuously.

Everything is available via API

Scores, segments, signals, summaries, and account profiles — all queryable through the REST API. Lookup a single account by domain or external ID, pull filtered lists, or subscribe to webhooks for real-time event delivery. Structured JSON, consistent endpoints, well-documented.

Your tools and AI agents call Accoil when they need context

CRM enrichment, AI agent context, internal tools, custom workflows, Slack bots, product features — whatever needs engagement data calls the API and gets a current, structured response. No stale exports. No batch delays.

API responses always reflect the latest data. Your tools work from the same real-time truth as your team.

Integrations & actions

The API sits alongside Accoil's built-in integrations. Use whichever path fits your workflow — or combine them.

REST API

Standard REST endpoints returning structured JSON. Lookup accounts by ID, domain, name, or external IDs. Retrieve scores, segments, signals, summaries, and full account profiles. Build any custom integration your workflow requires.

Read API docs

Webhooks

Real-time event delivery to your endpoints. Score changes, segment transitions, activation milestones, and risk signals pushed as they happen. Connect to Zapier, Make, n8n, or your own automation infrastructure.

Learn more

Built-in integrations

For common use cases — CRM sync to HubSpot, Salesforce, Attio, and Pipedrive; signals to Slack; account context in Intercom and Zendesk — Accoil's native integrations handle it without code. The API is for everything else.

See all integrations

Built-in Integrations

Signals feed in Slack, account context in Intercom and Zendesk.

What this unlocks

For customer success

Enrich CRM records beyond the standard sync — pull engagement trends, feature-specific adoption, and custom health composites via API
Let AI support agents in Intercom Fin or Zendesk AI query account health before every response — a score-23 trial gets different treatment than a score-95 power user
Build custom health views in internal tools that combine engagement scores with revenue and support data

For product teams

Build engagement-aware features in your own product — surface account health in admin panels, usage-based recommendations, or internal tooling
Pull engagement data into your data warehouse for cohort analysis that combines product usage patterns with Accoil's account-level scoring
Automate activation workflows triggered by milestone webhook events

For sales & revenue

Feed sales copilots structured engagement context so AI-assisted outreach references real product usage, not generic templates
Trigger expansion sequences automatically when webhook events signal sustained score increases or segment transitions
Surface engagement data in custom deal views that combine Accoil scores with pipeline and revenue data

For leadership

Feed board reporting with real-time engagement data pulled directly into your existing reporting tools
Build executive views that combine Accoil engagement scores with revenue, retention, and growth data — no manual spreadsheet assembly
Confidence that every team, every tool, and every AI agent works from the same structured data source

Your engagement data shouldn't be locked in another tool

Accoil scores your accounts. The API lets you use that data wherever it matters — in your CRM, your internal tools, your AI agents, your custom workflows.

Start free — API included Read the API docs

API access on all plans, including free
Structured JSON designed for AI agent consumption
Webhooks for real-time event delivery
Structured JSON, documented endpoints