Features

Integrations

Pricing

Docs

The Guide

Sherlock Blog Archive

Sherlock Blog Archive

Sherlock Blog Archive

Writings on product data and product engagement

The Product-Led Qualification Matrix

How much, how often, how deep, and how far: The key product engagement metrics for SaaS

How to get your product data into your CRM

The SaaS Activation Funnel (hint: it's not an actual funnel)

Four Product Qualified Lead metrics you should be tracking

Sherlock is Here – Product Engagement Scoring for SaaS Businesses

Four Steps to Creating a Product Engagement Score

It’s Time to Start Talking about a Product Engagement Stack

Is Account-Based Product Engagement a Blind Spot in Your SaaS Business?

The Three Eras of the Software Industry

Best Practices for Creating Product Engagement Scores in Sherlock

How to Track Trial Account Activation with Accoil

Who Owns Customer Engagement at Your SaaS Business

10 Product Engagement Alerts Every SaaS Business Needs

The Three Phases of the SaaS Revenue Model (and How to Win at Each)

4 Product Engagement Metrics for a Winning Customer Success Operation

The Why and the How of Account-Level Product Engagement

How to Identify Your Product Qualified Leads with Accoil

How and Why to Score Your Product Engagement

The Seven SaaS Trial Leads You Need to Know for SaaS Revenue Forecasting

Building a Product Qualified Lead process for your Simple Product

Building a Product Qualified Lead process for your Intermediately Complex product

How to Improve the Sales CS Handoff

Building a Product Qualified Lead process for your Complex product

Meet SaaS Salesman Pete: A 📖 in bad stock images

Product Qualified Leads (PQLs) are a Team Sport

Top 5 Product Engagement Segments for Sales Teams

How to Forecast Monthly Revenue in a Product-Led Growth World

Here’s How Audiense is Making the Transition from Sales-Led to Product-Led

Why Customer Success Playbooks fail in a product-led model and what to do about it

Track and communicate your Product data schema with this Notion template

Using your product engagement data to forecast churn

5 Things Your SaaS Sales Team Needs to Know About Product Engagement

The Right Way to Make Your Product Engagement Data Useful (Clue: Give it Context)

Product Qualified Leads (PQLs) Are Hiding in Your Data — Find Them!

Activation vs. Engagement: What’s the difference?

The Product-Led Qualification Matrix

How much, how often, how deep, and how far: The key product engagement metrics for SaaS

How to get your product data into your CRM

The SaaS Activation Funnel (hint: it's not an actual funnel)

Four Product Qualified Lead metrics you should be tracking

Sherlock is Here – Product Engagement Scoring for SaaS Businesses

Four Steps to Creating a Product Engagement Score

It’s Time to Start Talking about a Product Engagement Stack

Is Account-Based Product Engagement a Blind Spot in Your SaaS Business?

The Three Eras of the Software Industry

Best Practices for Creating Product Engagement Scores in Sherlock

How to Track Trial Account Activation with Accoil

Who Owns Customer Engagement at Your SaaS Business

10 Product Engagement Alerts Every SaaS Business Needs

The Three Phases of the SaaS Revenue Model (and How to Win at Each)

4 Product Engagement Metrics for a Winning Customer Success Operation

The Why and the How of Account-Level Product Engagement

How to Identify Your Product Qualified Leads with Accoil

How and Why to Score Your Product Engagement

The Seven SaaS Trial Leads You Need to Know for SaaS Revenue Forecasting

Building a Product Qualified Lead process for your Simple Product

Building a Product Qualified Lead process for your Intermediately Complex product

How to Improve the Sales CS Handoff

Building a Product Qualified Lead process for your Complex product

Meet SaaS Salesman Pete: A 📖 in bad stock images

Product Qualified Leads (PQLs) are a Team Sport

Top 5 Product Engagement Segments for Sales Teams

How to Forecast Monthly Revenue in a Product-Led Growth World

Here’s How Audiense is Making the Transition from Sales-Led to Product-Led

Why Customer Success Playbooks fail in a product-led model and what to do about it

Track and communicate your Product data schema with this Notion template

Using your product engagement data to forecast churn

5 Things Your SaaS Sales Team Needs to Know About Product Engagement

The Right Way to Make Your Product Engagement Data Useful (Clue: Give it Context)

Product Qualified Leads (PQLs) Are Hiding in Your Data — Find Them!

Activation vs. Engagement: What’s the difference?

The Product-Led Qualification Matrix

How much, how often, how deep, and how far: The key product engagement metrics for SaaS

How to get your product data into your CRM

The SaaS Activation Funnel (hint: it's not an actual funnel)

Four Product Qualified Lead metrics you should be tracking

Sherlock is Here – Product Engagement Scoring for SaaS Businesses

Four Steps to Creating a Product Engagement Score

It’s Time to Start Talking about a Product Engagement Stack

Is Account-Based Product Engagement a Blind Spot in Your SaaS Business?

The Three Eras of the Software Industry

Best Practices for Creating Product Engagement Scores in Sherlock

How to Track Trial Account Activation with Accoil

Who Owns Customer Engagement at Your SaaS Business

10 Product Engagement Alerts Every SaaS Business Needs

The Three Phases of the SaaS Revenue Model (and How to Win at Each)

4 Product Engagement Metrics for a Winning Customer Success Operation

The Why and the How of Account-Level Product Engagement

How to Identify Your Product Qualified Leads with Accoil

How and Why to Score Your Product Engagement

The Seven SaaS Trial Leads You Need to Know for SaaS Revenue Forecasting

Building a Product Qualified Lead process for your Simple Product

Building a Product Qualified Lead process for your Intermediately Complex product

How to Improve the Sales CS Handoff

Building a Product Qualified Lead process for your Complex product

Meet SaaS Salesman Pete: A 📖 in bad stock images

Product Qualified Leads (PQLs) are a Team Sport

Top 5 Product Engagement Segments for Sales Teams

How to Forecast Monthly Revenue in a Product-Led Growth World

Here’s How Audiense is Making the Transition from Sales-Led to Product-Led

Why Customer Success Playbooks fail in a product-led model and what to do about it

Track and communicate your Product data schema with this Notion template

Using your product engagement data to forecast churn

5 Things Your SaaS Sales Team Needs to Know About Product Engagement

The Right Way to Make Your Product Engagement Data Useful (Clue: Give it Context)

Product Qualified Leads (PQLs) Are Hiding in Your Data — Find Them!

Activation vs. Engagement: What’s the difference?

© 2025 Accoil Pty Ltd. All rights reserved.

Product

Help and Support

Company

Legal

© 2025 Accoil Pty Ltd. All rights reserved.

Product

Help and Support

Company

Legal

Product

Help and Support

Company

Legal

© 2024 Accoil Pty Ltd. All rights reserved.

Product

Help and Support

Company

Legal

© 2024 Accoil Pty Ltd. All rights reserved.