Pricing

Start with Good. Get Better from there. Add profiles, custom segments, and premium connections when you're ready to scale up.

Monthly
Annually

2 months free

Good

124

/month

Key features

Unlimited seats
(incl. View-only)

Company-level analytics

User-level analytics

1 Scoring Profile

3 custom segments

Slack, Intercom, Hubspot CRM connections

Unlimited Actions

Better

249

/month

Everything in Good, plus

3 Scoring Profiles

5 custom segments

Premium outbound actions (Segment and Webhooks)

Support for multiple products

Best

415

starts

/month

Everything in Better, plus

Unlimited Scoring Profiles

Unlimited custom segments

Salesforce connection
(when available)

Custom data retention

Monthly
Annually

2 months free

Good

149

/month

Key features

Unlimited seats
(incl. View-only)

Company-level analytics

User-level analytics

1 Scoring Profile

3 custom segments

Slack, Intercom, Hubspot CRM connections

Unlimited Actions

Better

299

/month

Everything in Good, plus

3 Scoring Profiles

5 custom segments

Premium outbound actions (Segment and Webhooks)

Support for multiple products

Best

499

starts

/month

Everything in Better, plus

Unlimited Scoring Profiles

Unlimited custom segments

Salesforce connection
(when available)

Custom data retention

Monthly
Annually

2 months free

Good

149

/month

Key features

Unlimited seats
(incl. View-only)

Company-level analytics

User-level analytics

1 Scoring Profile

3 custom segments

Slack, Intercom, Hubspot CRM connections

Unlimited Actions

Better

299

/month

Everything in Good, plus

3 Scoring Profiles

5 custom segments

Premium outbound actions (Segment and Webhooks)

Support for multiple products

Best

499

starts

/month

Everything in Better, plus

Unlimited Scoring Profiles

Unlimited custom segments

Salesforce connection
(when available)

Custom data retention

Monthly
Annually

2 months free

Good

149

/month

Key features

Unlimited seats
(incl. View-only)

Company-level analytics

User-level analytics

1 Scoring Profile

3 custom segments

Slack, Intercom, Hubspot CRM connections

Unlimited Actions

Better

299

/month

Everything in Good, plus

3 Scoring Profiles

5 custom segments

Premium outbound actions (Segment and Webhooks)

Support for multiple products

Best

499

starts

/month

Everything in Better, plus

Unlimited Scoring Profiles

Unlimited custom segments

Salesforce connection
(when available)

Custom data retention

Have an urgent churn problem?

Compare plans & features

Start with 30 days free on Good & Better plans.

Good
Better
Best
Platform
Platform
Platform

Seats

Unlimited

Unlimited

Unlimited

Seats

Unlimited

Unlimited

Unlimited

Seats

Unlimited

Unlimited

Unlimited

MAU included

2,000

2,000

2,000

MAU included

2,000

2,000

2,000

MAU included

2,000

2,000

2,000

Per additional 1000 MAU

$10

$10

$15

Per additional 1000 MAU

$10

$10

$15

Per additional 1000 MAU

$10

$10

$15

Multi-product support

Multi-product support

Multi-product support

Features
Features
Features

Scoring profiles

1

3

Unlimited

Scoring profiles

1

3

Unlimited

Scoring profiles

1

3

Unlimited

Custom segments

3

5

Unlimited

Custom segments

3

5

Unlimited

Custom segments

3

5

Unlimited

User-based scoring

User-based scoring

User-based scoring

Account-based scoring

Account-based scoring

Account-based scoring

Activation tracking

Activation tracking

Activation tracking

Actions

Unlimited

Unlimited

Unlimited

Actions

Unlimited

Unlimited

Unlimited

Actions

Unlimited

Unlimited

Unlimited

Premium outbound actions

Segment, Webhooks

Segment, Webhooks

Premium outbound actions

Segment, Webhooks

Segment, Webhooks

Premium outbound actions

Segment, Webhooks

Segment, Webhooks

News feed

coming soon

coming soon

coming soon

News feed

coming soon

coming soon

coming soon

News feed

coming soon

coming soon

coming soon

Accoil Stories

launching soon

launching soon

launching soon

Accoil Stories

launching soon

launching soon

launching soon

Accoil Stories

launching soon

launching soon

launching soon

Permissions management

Permissions management

Permissions management

Data retention period

< 90 days

< 180 days

Custom

Data retention period

< 90 days

< 180 days

Custom

Data retention period

< 90 days

< 180 days

Custom

Destinations
Destinations
Destinations

Slack

Slack

Slack

Appcues

Appcues

Appcues

Intercom

Intercom

Intercom

Hubspot

Hubspot

Hubspot

Jira Service Management

launching soon

launching soon

launching soon

Jira Service Management

launching soon

launching soon

launching soon

Jira Service Management

launching soon

launching soon

launching soon

Segment

Segment

Segment

Salesforce

Salesforce

Salesforce

Copper

Copper

Copper

Pipedrive

Pipedrive

Pipedrive

Support
Support
Support

In-app chat

In-app chat

In-app chat

Support portal

Support portal

Support portal

Slack Connect

90 days

90 days

Slack Connect

90 days

90 days

Slack Connect

90 days

90 days

Dedicated Success Manager

90 days

Dedicated Success Manager

90 days

Dedicated Success Manager

90 days

Priced to drive success,
not hurt the bottom line

If keeping customers longer, helping them grow with you, and turning them into advocates sounds like a win, then customer health scores are your secret weapon.

FAQs

FAQs

FAQs

How can I tell how many MAU I need?

Easy done. Log in to Segment. Choose your Workspace. Go to Settings and click Usage & Billing. In the Overview section, you’ll see Used MTU—that’s your MAU.

Contact us if you don't use Segment.

Is Accoil good for product-led companies?

Track health and engagement scores, spot trends, and check activation rates—all at a glance. Know exactly how your accounts and users are doing. Plus, give your customer-facing teams the tools they need to turn free trials into loyal, lifelong fans.

We use a spreadsheet to calculate product engagement and customer health scores. Can I do that in Accoil instead?

Yes you can. You tell us what’s important, we tell you how well your customers are doing. Even better - Track engagement and health over time and by account.

Which team should use Accoil?

Accoil brings Customer Success, Product, Sales, and Leadership onto the same page with shared, actionable insights. Spot churn risks, track feature adoption, uncover upsell opportunities, and forecast with confidence—all in one platform.

Is Accoil more intuitive than other analytics and customer success tools?

Yes it is. We believe anyone can be up and running with Accoil after one session. Click here to learn Accoil and see sample workflows to get you started.

Do I need to be an analyst to use Accoil?

Heck no! Analytics doesn't have to be your #1 skill. As a PM, PMM or a CSM you have plenty to be great at already. Accoil is simple to setup and it delivers data where you already work, when you need it.