Built for B2B SaaS
Insights and actions from your product data
Product analytics to convert more accounts, churn less, and expand seats
Build your custom activation criteria, track product engagement scores (without a spreadsheet), get notified of hot accounts — and get back to crushing targets.
Activation criteria
Profile menu
Paid Account
Dashboard
Activation
Users
Configuration
User activation
Accounts
Events
Account activation
Views
Score
Permissions
Engagement profile
Search accounts, users...
Build engagement scores
Engagement score
7
8
3
9
4
4
7
Identify and select key events
Slightly important
Slightly important
Slightly important
Slightly important
Slightly important
Slightly important
Very important
Very important
Very important
Very important
Very important
Very important
Add events
User & Account Engagement Scores (in all plans)
Track Account Engagement in all Accoil Analytics plans. Because accounts matter in B2B Saas.
Account-level engagement data
Built for B2B SaaS teams, Accoil Analytics gives you account data to drive GTM actions. Teams can setup profiles in minutes.
Account-level engagement data
Built for B2B SaaS teams, Accoil Analytics gives you account data to drive GTM actions. Teams can setup profiles in minutes.
Account-level engagement data
Built for B2B SaaS teams, Accoil Analytics gives you account data to drive GTM actions. Teams can setup profiles in minutes.
User-level engagement data
Find your power users and your champions. Drill down into hot and cold accounts to find your leverage points.
User-level engagement data
Find your power users and your champions. Drill down into hot and cold accounts to find your leverage points.
User-level engagement data
Find your power users and your champions. Drill down into hot and cold accounts to find your leverage points.
Event-level detail
Go even deeper to find account and user activities driving value for your customers.
Event-level detail
Go even deeper to find account and user activities driving value for your customers.
Event-level detail
Go even deeper to find account and user activities driving value for your customers.
Product activation rates
See at a glance how healthy your products are with activation reports.
Product activation rates
See at a glance how healthy your products are with activation reports.
Product activation rates
See at a glance how healthy your products are with activation reports.
Activation your way
No two apps are the same. Build custom activation criteria to see who is and is not getting value.
Activation your way
No two apps are the same. Build custom activation criteria to see who is and is not getting value.
Activation your way
No two apps are the same. Build custom activation criteria to see who is and is not getting value.
Take your audiences with you. Connect your tools.
Finally each team can build the customer segments they need to do their work better. Better still, automatically send those segments to the tools you already use.
Send product engagement data to the tools you use
These aren't hacky connections built by a 3rd party vendor (like you'll see in a lot of analytics tools). These connections are custom built so you can rely on them.
Send product engagement data to the tools you use
These aren't hacky connections built by a 3rd party vendor (like you'll see in a lot of analytics tools). These connections are custom built so you can rely on them.
Send product engagement data to the tools you use
These aren't hacky connections built by a 3rd party vendor (like you'll see in a lot of analytics tools). These connections are custom built so you can rely on them.
Product engagement insights turn into real-world actions
You don't have to check your analytics every day (unless you want to). Setup alerts, send segments, and otherwise automate your data into the tools you use.
Product engagement insights turn into real-world actions
You don't have to check your analytics every day (unless you want to). Setup alerts, send segments, and otherwise automate your data into the tools you use.
Product engagement insights turn into real-world actions
You don't have to check your analytics every day (unless you want to). Setup alerts, send segments, and otherwise automate your data into the tools you use.
Your team owns its engagement profile (without asking the analysts)
Sales, marketing, product, support, and success teams can use the same data. You decide how it's scored and delivered, and where you need it.
Your team owns its engagement profile (without asking the analysts)
Sales, marketing, product, support, and success teams can use the same data. You decide how it's scored and delivered, and where you need it.
Your team owns its engagement profile (without asking the analysts)
Sales, marketing, product, support, and success teams can use the same data. You decide how it's scored and delivered, and where you need it.
FAQs
What is Accoil’s Customer Health Score, and how is it different?
Our Customer Health Score shows how often and how deeply customers engage with your product.
No guesswork, just real product usage insights. It helps you spot at-risk customers, drive growth, and understand which accounts are thriving.
Accoil gives you AI-powered trends and alerts so you never miss a beat.
Why don’t you include NPS or support ticket volume in your Customer Health Score?
Traditional metrics like NPS or ticket volume can be misleading—too subjective or skewed by spikes. That’s why we base health scores on real product usage.
By tracking daily interactions, we give you a clear, objective view of account health in real time. And here’s the best part: you don’t need a massive budget or a big team. We make it simple, not overwhelming.
How does Accoil integrate with our existing tech stack and product data?
Accoil connects and syncs customer health data directly through custom integrations—no third-party APIs we can’t support.
With our Segment integration, you can send health data to your CDP and use it anywhere you need.
Setup? Easy. Go to the Connections page in Accoil and follow the instructions for your platform.
How quick is setup and onboarding with Accoil?
Accoil is built to be easy—for every team. Most teams get their first insights in days, and if you start now, you could have your customer health profiles up and running by this time tomorrow.
Need help? Just ask. We’ll hop on a call to guide you through setting up scores, segments, and automations, so you can start uncovering actionable insights right away.
Is Accoil only for large B2B SaaS teams, or can smaller startups benefit too?
We work with B2B SaaS companies of all sizes—fast-growing startups, mid-market teams, and enterprises.
The best part? Usage-based health scores scale with you. Start small, grow big—no need to overhaul your tools along the way.
Which team should use Accoil?
Accoil brings B2B SaaS teams—Customer Success, Product, Sales, and Leadership—onto the same page with shared, actionable insights.
Spot churn risks, track feature adoption, uncover upsell opportunities, and forecast with confidence—all in one platform.
FAQs
What is Accoil’s Customer Health Score, and how is it different?
Our Customer Health Score shows how often and how deeply customers engage with your product.
No guesswork, just real product usage insights. It helps you spot at-risk customers, drive growth, and understand which accounts are thriving.
Accoil gives you AI-powered trends and alerts so you never miss a beat.
Why don’t you include NPS or support ticket volume in your Customer Health Score?
Traditional metrics like NPS or ticket volume can be misleading—too subjective or skewed by spikes. That’s why we base health scores on real product usage.
By tracking daily interactions, we give you a clear, objective view of account health in real time. And here’s the best part: you don’t need a massive budget or a big team. We make it simple, not overwhelming.
How does Accoil integrate with our existing tech stack and product data?
Accoil connects and syncs customer health data directly through custom integrations—no third-party APIs we can’t support.
With our Segment integration, you can send health data to your CDP and use it anywhere you need.
Setup? Easy. Go to the Connections page in Accoil and follow the instructions for your platform.
How quick is setup and onboarding with Accoil?
Accoil is built to be easy—for every team. Most teams get their first insights in days, and if you start now, you could have your customer health profiles up and running by this time tomorrow.
Need help? Just ask. We’ll hop on a call to guide you through setting up scores, segments, and automations, so you can start uncovering actionable insights right away.
Is Accoil only for large B2B SaaS teams, or can smaller startups benefit too?
We work with B2B SaaS companies of all sizes—fast-growing startups, mid-market teams, and enterprises.
The best part? Usage-based health scores scale with you. Start small, grow big—no need to overhaul your tools along the way.
Which team should use Accoil?
Accoil brings B2B SaaS teams—Customer Success, Product, Sales, and Leadership—onto the same page with shared, actionable insights.
Spot churn risks, track feature adoption, uncover upsell opportunities, and forecast with confidence—all in one platform.
FAQs
What is Accoil’s Customer Health Score, and how is it different?
Our Customer Health Score shows how often and how deeply customers engage with your product.
No guesswork, just real product usage insights. It helps you spot at-risk customers, drive growth, and understand which accounts are thriving.
Accoil gives you AI-powered trends and alerts so you never miss a beat.
Why don’t you include NPS or support ticket volume in your Customer Health Score?
Traditional metrics like NPS or ticket volume can be misleading—too subjective or skewed by spikes. That’s why we base health scores on real product usage.
By tracking daily interactions, we give you a clear, objective view of account health in real time. And here’s the best part: you don’t need a massive budget or a big team. We make it simple, not overwhelming.
How does Accoil integrate with our existing tech stack and product data?
Accoil connects and syncs customer health data directly through custom integrations—no third-party APIs we can’t support.
With our Segment integration, you can send health data to your CDP and use it anywhere you need.
Setup? Easy. Go to the Connections page in Accoil and follow the instructions for your platform.
How quick is setup and onboarding with Accoil?
Accoil is built to be easy—for every team. Most teams get their first insights in days, and if you start now, you could have your customer health profiles up and running by this time tomorrow.
Need help? Just ask. We’ll hop on a call to guide you through setting up scores, segments, and automations, so you can start uncovering actionable insights right away.
Is Accoil only for large B2B SaaS teams, or can smaller startups benefit too?
We work with B2B SaaS companies of all sizes—fast-growing startups, mid-market teams, and enterprises.
The best part? Usage-based health scores scale with you. Start small, grow big—no need to overhaul your tools along the way.
Which team should use Accoil?
Accoil brings B2B SaaS teams—Customer Success, Product, Sales, and Leadership—onto the same page with shared, actionable insights.
Spot churn risks, track feature adoption, uncover upsell opportunities, and forecast with confidence—all in one platform.
Starting today means you're building custom audiences tomorrow.
Before you go, check out the live demo (it's free). It's full of data, so you can see how it works. No waiting for data to pipe in. Click below. See it now.
© 2025 Accoil Pty Ltd. All rights reserved.
Help and Support
© 2025 Accoil Pty Ltd. All rights reserved.
Help and Support
Help and Support
© 2024 Accoil Pty Ltd. All rights reserved.