Built for B2B SaaS
Insights and actions from your product data
Product analytics to convert more accounts, churn less, and expand seats
Build your custom activation criteria, track product engagement scores (without a spreadsheet), get notified of hot accounts — and get back to crushing targets.
Activation criteria
Profile menu
Paid Account
Dashboard
Activation
Users
Configuration
User activation
Accounts
Events
Account activation
Views
Score
Permissions
Engagement profile
Search accounts, users...
Build engagement scores
Engagement score
7
8
3
9
4
4
7
Identify and select key events
Slightly important
Slightly important
Slightly important
Slightly important
Slightly important
Slightly important
Very important
Very important
Very important
Very important
Very important
Very important
Add events
User & Account Engagement Scores (in all plans)
Track Account Engagement in all Accoil Analytics plans. Because accounts matter in B2B Saas.
Account-level engagement data
Built for B2B SaaS teams, Accoil Analytics gives you account data to drive GTM actions. Teams can setup profiles in minutes.
Account-level engagement data
Built for B2B SaaS teams, Accoil Analytics gives you account data to drive GTM actions. Teams can setup profiles in minutes.
Account-level engagement data
Built for B2B SaaS teams, Accoil Analytics gives you account data to drive GTM actions. Teams can setup profiles in minutes.
User-level engagement data
Find your power users and your champions. Drill down into hot and cold accounts to find your leverage points.
User-level engagement data
Find your power users and your champions. Drill down into hot and cold accounts to find your leverage points.
User-level engagement data
Find your power users and your champions. Drill down into hot and cold accounts to find your leverage points.
Event-level detail
Go even deeper to find account and user activities driving value for your customers.
Event-level detail
Go even deeper to find account and user activities driving value for your customers.
Event-level detail
Go even deeper to find account and user activities driving value for your customers.
Product activation rates
See at a glance how healthy your products are with activation reports.
Product activation rates
See at a glance how healthy your products are with activation reports.
Product activation rates
See at a glance how healthy your products are with activation reports.
Activation your way
No two apps are the same. Build custom activation criteria to see who is and is not getting value.
Activation your way
No two apps are the same. Build custom activation criteria to see who is and is not getting value.
Activation your way
No two apps are the same. Build custom activation criteria to see who is and is not getting value.
Take your audiences with you. Connect your tools.
Finally each team can build the customer segments they need to do their work better. Better still, automatically send those segments to the tools you already use.
Send product engagement data to the tools you use
These aren't hacky connections built by a 3rd party vendor (like you'll see in a lot of analytics tools). These connections are custom built so you can rely on them.
Send product engagement data to the tools you use
These aren't hacky connections built by a 3rd party vendor (like you'll see in a lot of analytics tools). These connections are custom built so you can rely on them.
Send product engagement data to the tools you use
These aren't hacky connections built by a 3rd party vendor (like you'll see in a lot of analytics tools). These connections are custom built so you can rely on them.
Product engagement insights turn into real-world actions
You don't have to check your analytics every day (unless you want to). Setup alerts, send segments, and otherwise automate your data into the tools you use.
Product engagement insights turn into real-world actions
You don't have to check your analytics every day (unless you want to). Setup alerts, send segments, and otherwise automate your data into the tools you use.
Product engagement insights turn into real-world actions
You don't have to check your analytics every day (unless you want to). Setup alerts, send segments, and otherwise automate your data into the tools you use.
Your team owns its engagement profile (without asking the analysts)
Sales, marketing, product, support, and success teams can use the same data. You decide how it's scored and delivered, and where you need it.
Your team owns its engagement profile (without asking the analysts)
Sales, marketing, product, support, and success teams can use the same data. You decide how it's scored and delivered, and where you need it.
Your team owns its engagement profile (without asking the analysts)
Sales, marketing, product, support, and success teams can use the same data. You decide how it's scored and delivered, and where you need it.
FAQs
How do I install and set up the integration?
Just head over to the Accoil listing on the Intercom App Store, click “Install,” and follow the steps. You can also connect Intercom from your Accoil account. In Accoil, Navigate to the Connections page and click the Intercom box. Click Connect and you’ll be guided through the setup.
What type of customer data does Accoil sync with Intercom?
Accoil keeps an eye on the important stuff—customer activity levels, usage trends, and engagement signals that tell you how happy (or not) your users are. You define which data to sync with Intercom. Accoil sends your chosen intel straight to Intercom so you can reach out with timely, relevant messages.
How does this integration help reduce churn?
It’s all about spotting the warning signs early. Accoil delivers real-time insights, and Intercom helps you act on them—so you can step in before a small frustration turns into a canceled subscription.
Can I customize which signals or events trigger messages in Intercom?
You bet. You can tweak the thresholds and triggers to match your strategy—so your team only gets alerts when they matter. No noise, just actionable insights that help you engage customers the right way, at the right time.
Is this integration suitable for teams of all sizes?
Absolutely. Whether you're a lean startup or an enterprise powerhouse, this integration scales with you. The goal? To give every team—big or small—better insights and smarter messaging to stop churn and build better onboarding experiences.
Is there a trial or demo available to see the integration in action?
There sure is! Intercom customers get a 60-day free trial of Accoil. If you want a personal demo, you can schedule one using the link just above. Or you can even request personal access to the live (and free) demo account that let’s you use Accoil with dummy data. Click here to email us your request.
FAQs
How do I install and set up the integration?
Just head over to the Accoil listing on the Intercom App Store, click “Install,” and follow the steps. You can also connect Intercom from your Accoil account. In Accoil, Navigate to the Connections page and click the Intercom box. Click Connect and you’ll be guided through the setup.
What type of customer data does Accoil sync with Intercom?
Accoil keeps an eye on the important stuff—customer activity levels, usage trends, and engagement signals that tell you how happy (or not) your users are. You define which data to sync with Intercom. Accoil sends your chosen intel straight to Intercom so you can reach out with timely, relevant messages.
How does this integration help reduce churn?
It’s all about spotting the warning signs early. Accoil delivers real-time insights, and Intercom helps you act on them—so you can step in before a small frustration turns into a canceled subscription.
Can I customize which signals or events trigger messages in Intercom?
You bet. You can tweak the thresholds and triggers to match your strategy—so your team only gets alerts when they matter. No noise, just actionable insights that help you engage customers the right way, at the right time.
Is this integration suitable for teams of all sizes?
Absolutely. Whether you're a lean startup or an enterprise powerhouse, this integration scales with you. The goal? To give every team—big or small—better insights and smarter messaging to stop churn and build better onboarding experiences.
Is there a trial or demo available to see the integration in action?
There sure is! Intercom customers get a 60-day free trial of Accoil. If you want a personal demo, you can schedule one using the link just above. Or you can even request personal access to the live (and free) demo account that let’s you use Accoil with dummy data. Click here to email us your request.
FAQs
How do I install and set up the integration?
Just head over to the Accoil listing on the Intercom App Store, click “Install,” and follow the steps. You can also connect Intercom from your Accoil account. In Accoil, Navigate to the Connections page and click the Intercom box. Click Connect and you’ll be guided through the setup.
What type of customer data does Accoil sync with Intercom?
Accoil keeps an eye on the important stuff—customer activity levels, usage trends, and engagement signals that tell you how happy (or not) your users are. You define which data to sync with Intercom. Accoil sends your chosen intel straight to Intercom so you can reach out with timely, relevant messages.
How does this integration help reduce churn?
It’s all about spotting the warning signs early. Accoil delivers real-time insights, and Intercom helps you act on them—so you can step in before a small frustration turns into a canceled subscription.
Can I customize which signals or events trigger messages in Intercom?
You bet. You can tweak the thresholds and triggers to match your strategy—so your team only gets alerts when they matter. No noise, just actionable insights that help you engage customers the right way, at the right time.
Is this integration suitable for teams of all sizes?
Absolutely. Whether you're a lean startup or an enterprise powerhouse, this integration scales with you. The goal? To give every team—big or small—better insights and smarter messaging to stop churn and build better onboarding experiences.
Is there a trial or demo available to see the integration in action?
There sure is! Intercom customers get a 60-day free trial of Accoil. If you want a personal demo, you can schedule one using the link just above. Or you can even request personal access to the live (and free) demo account that let’s you use Accoil with dummy data. Click here to email us your request.
Starting today means you're building custom audiences tomorrow.
Before you go, check out the live demo (it's free). It's full of data, so you can see how it works. No waiting for data to pipe in. Click below. See it now.
© 2025 Accoil Pty Ltd. All rights reserved.
Product
Help and Support
© 2025 Accoil Pty Ltd. All rights reserved.
Product
Help and Support
Product
Help and Support
© 2024 Accoil Pty Ltd. All rights reserved.